|
 What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey
|
WHO RIDES A HARLEY® MOTORCYCLE?
.
.
 Lakeland resident Raymond Lloyd Ivey rides a Harley. Ivey is a Technical Analyst for Healthcare Company of America. He has been riding for 18 years. Mr. Ivey's first ride was on the back of his dad's bike when he was three years old. He rides for peace of mind and also enjoys shopping at Harley-Davidson/Buell of Lakeland because "they are just a bunch of good people." Ivey is a Harley Owner's Group member and also enjoys computers and spending time with his girlfriend Sue.
|
|
|
"the guys at this shop treat me like family
thanks
reese johnson"
|
| By: reese polk city,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Jim Anderson was GREAT to deal with. He answered all my question. Gave me some good tips about my motorcycle. Everyone at the dealership was helpful and friendly."
|
| By: Charles "Greg" Winter Haven,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
" I just want to thank Glenn Bonelli and Brian Short again for taking care of my ''little'' problem so quickly. I think Glenn may have had his doubts when writing down the symtoms I was describing. He didn't act like it, but I know it was hard for me to figure out why it was doing what it was. Anyway he did, word for word wrote down what I was telling him and got my bike back there quick. Brian had it diagnosed in about a few minutes. They had me back on the road before my bike had a chance to cool down. ZAP!! Man if we could only get the rest of the world to deliver like these guys do! Thanks again and I'll see you guys at the next service interval."
|
| By: Carl Lithia/Pinecrest,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
|
|
|
|
|
"I was in the store on two separate occasions for Motorclothes. Both times the sales staff were extra-friendly and extra-helpful. The store is clean and organized, very nice. The selection was much better than some of the other stores I've been in - I found 5 times as many things I liked in the Lakeland store than I did in Clermont. I would buy alot more clothing from the Lakeland store if the Motorclothes were on your website. Thanks."
|
| By: Anonymous Lakeland,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
N/A
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"I told Garry Dusenbury (parts dept.) a long time ago that when I got ready to buy a new bike that it was going to be at Harley Davidson of Lakeland. I don't think he belived me but that's cool, considering the way things are these days I understand.
Gary's contribution was in the form of the way he always treated me when I needed parts for my old girl. (I mean that lovingly & with no disrespect ladies) He made time for me and listened to make sure I got what I needed, not what he could just sell me.
The other reason? Don Huffman. If you don't go with a veteran in this industry you could wind up getting spanked pretty bad. He has made it a point to surround himself with good people that makes Lakeland H.D. stand up & out.
Trust me, between my friends and my own experiences it's the only REAL Harley Davidson Dealer in these parts that's still about living the dream-not the bling.
Last but not least!! THE COUP DE GRACE ( French for finishing stroke)
I have to give a great BIG thanks to Jim Anderson, The Sales-MAN. I'm certain there are equally talented sales people that work there, but that Sunday when me and my wife stopped to stretch our legs on the way back from Daytona........Jim called my bluff when I asked him for straight talk. He did, so I did. And now I'm enjoying life on a New Softail that I always wanted.
You can call me Rusty, Jim.
Thanks Jim, for making a big kid real, real happy."
|
| By: Carl Lithia / Pinecrest,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"This is the 4th motorcycle I have purchased from Lakeland
H-D! If you shop anywhere else first, make sure you stop here LAST! Friendly people, honest pricing, and a "hometown" atmosphere, unlike the other "automotive" owned dealerships. They really care about you, personally AND professionally! There were people from Sarasota (!) buying a bike here...........what does THAT tell you!!
I have found a home away from home, here at Lakeland Harley-Davidson............thank you!"
|
| By: Barbara Haines City,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Dear Sir or Madam,
This past weekend my boyfriend and I were in Lakeland visiting relatives and decided to rent a Harley for the weekend.
Given our past experiences with purchases and rentals with the Harley dealerships in NY and NJ, we were very hesitant.
Therefore, I wanted to write and let you know that we were EXTREMELY pleased with our experience with your dealership. Your rental agent was very informative, friendly, and efficient. He even went out of his way to give us a map of some great areas to ride through. As my boyfriend was signing the paperwork, I walked through your showroom and the girls behind the counter made a point in asking me if I needed help. This kind of service and attention just DOES NOT happened in the Harley dealerships that are local to us.
As a result, we decided that it would be worth flying down and buying our next Harley from your dealership.
Keep up the great service!!!!!!!!!!!!!!!!!!!!!!!!
Thanks again!!!!!!!!
Linda Lombardo
"
|
| By: Linda Suffern,NY |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"No pressure sales. David Green met me at the door, asked if I had any questions to come see him. He allowed me to freely look at the bikes without hovering over me. When I did ask him he was respectful and did not talk down to me and answered all my questions. He is extremely knowledgeable about HD bikes. He made sure I was setup with the right bike for me (I'm vertically challenged) and my experience. My first bike was a slightly used ’07 1200 Sportster (324 miles). I came back in a year and traded up to a new ’09 Heritage Special. I highly recommend HD motorcycles to all my friends and HD of Lakeland."
|
| By: Gary Fort Meade,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"don josey went way out of his way to make sure i was taken care of. this was a great exp. he's a great person. thsnk you very much. REESE JOHNSON"
|
| By: reese polkcity,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I recently purchased my first Harley which is a Ultra Classic. The entire staff greeted me with a smile and professionally answered all questions without hesitation during my decision making. I am very happy that I chose this dealership and I will happily refer others. "
|
| By: Tommie Lakeland,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Just wanted to say thanks to Sandman and the guys in the back for fixing my 2006 Electra Glide and getting me back on the road to Daytona. They squeezed me in and took care of my bike in a timely and professional manner. I will go out of my way to have my bike serviced in Lakeland by you guys.
Thanks again,
Andrew Kausch"
|
| By: Andrew Brooklyn,CT |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
|
|
|
|
|
"I met Jim Anderson at Ridge harley in Lake Wales where I purchased my first harley, a 96 electra glide. Jim was an awesome guy with how he handled every part of the sale. My loyalty to him as a customer will continue no matter were he goes. Jim is that great guy that has captured my trust and appreciation.
I just recently purchased an '09 electra glide from Jim at this store and will tell you that my experience was top notch once again!! My experience this time was much better due to the other staff that I encountered during the sale process. THANKS Christy!!! And Garry MUCHO thanks for you time and patience!! My wife informed me here yesterday that she wants a sportster! Well, guess who I'm going to see when we come to Lakeland Harley!!
THANKS, once again,
Jeff Smith
"
|
| By: Jeff Avon Park,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"MY EXPERIENCE WITH MY PURCHASE WAS 5 STAR. I HAVE NOT RIDEN IN OVER 35 YEARS SO I WAS REALLY STARTING ALL OVER AGAIN WITH THE NEW BIKES OUT TODAY. DON JOSEY HAD TO BE THE MOST PATIENT PERSON I HAVE EVER SEEN. HE TOOK THE TIME TO ANSWER ALL MY QUESTION'S, AND I HAD LOT'S. HIS PRIME CONCERN WAS THAT I WAS HAPPY WITH WHAT I PURCHSED. NEVER EVER WAS THERE ANY HIGH PRESSURE SELLING JUST HONES VERY KNOWLEDGEABLE INFO TO HELP ME. IT TOOK ME A WEEK TO MAKE UP MY MINE BEFORE I DECIDED ON A ROAD KING 2006. I HAVE NOT TAKEN DELIVERY AS YET SINCE I WANT TO COMPLETE THE TRAINING COURSE FIRST AND GET MY LEGAL ENDORSEMENT. I AM VERY HAPPY THAT I ENDED UP AT LAKELAND HARLEY. EVERY PERSON THAT I MET WAS AS NICE AS THEY COULD BE.
DON, DAVE AND JIM WERE ALL VERY HELPFUL IN GUIDING ME TO MY FINAL DECISION. I LOOK FORWARD TO BEING A MEMBER OF THE HARLEY FAMILY. THANKS TO ALL AT LAKELAND HARLEY DAVIDSON.
SEE YA WHEN I GET LEGAL.
BUZ"
|
| By: BUZ LAKELAND,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"My wife and I came to Lakeland for the Chritmas holidays (Dec 2008). I had called (speaking with Gary) back in October for a quote and reservation for a rental. When we arrived at the shop, Gary was off but everything was ready for us. Jim and Christy helped us out, they did a great job.
We rented a bike for 3 days and went east to Vero Beach and down to West Palm Beach for the night. The next day we went across the state to Sarasota and then back to Lakeland. We are now looking forward to next December as we are going to get another rental.
Thanks to Gary and his very good customer service skills and also thanks to Jim and Christy for their help, because of you, our experience with your shop was perfect. Also thanks to the salespeople on the floor who were also very helpful and very pleasant to deal with.
I am giving your shop an A+ and looking forward to going back again this year.
John (Jean) & Wendy
Ontario, Canada Jan.16/09"
|
| By: John (Jean) St Thomas ,ON |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"My girl and I had rented bikes from all over the state of Florida. And a couple out of state as well. We wanted to make sure what model of bike we wanted. In addition we were looking at the dealerships too. Orlando/Kissimmee Harley,.. They get an F. They didn't pay attention to use personally. Tampa/Brandon Harley,.. Great showroom in Brandon, Great people, But get a C+. Treasure Coast Harley,.... Great Place,.. Really Nice People,... They get an A-.
Lakeland Harley,.. An A+! We decided to purchase our 2008 Road King because they made us feel right at home. The saleman Steve was knowledgible, and Helpful and the Sales Manager Jim was the Same. Kristi in Financing made it happen. She was friendly and seemed to care despite some dings on our credit,.. She even came in on her day off. Gary in Rentals and Service bent over backwards to help us every time we came in. Notice that I remembered all their names,.. They remembered ours too,.. like we were part of the Lakeland Harley Family!
We highly recommend stopping by Lakeland Harley for a purchase, Rentals, Parts, or Service to see for yourself what a difference personal attention can make.
Regards:
Dave and Kim"
|
| By: Dave and Kim Winter Haven,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"We moved from Tampa to Lakeland. We had and excellent experience with the small Tampa HD store when we purchased our last Harley. We wanted the same experience, so we visited the Lakeland store. We found that small town "hey how are you" atmosphere with smiling faces and friendly people. This is why we bought our 2009 Harley Ultra from you. Keep up the great job as it's all about people helping people that keeps us coming back!
"
|
| By: Bill Lakeland,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I had tried to make a Harley Davidson purchase from my local dealer but they wouldn't come off the list price or the APR. I had pretty much given up owning a Harley. A couple of weeks later I had to attend a funeral in Lakeland. During a break from the funeral I came across Lakeland Harley Davidson. When I walked into Lakeland Harley I was amazed at the price on exactly the Harley I wanted. In fact, my sales man, Don Josey, was the epitome of professionalism. He took all the time I needed, answered all my questions and made me completely at ease.
Since I lived 700 miles away I was not able to take delivery just then. I flew back to Lakeland Harley a couple of weeks later and rode my Harley back home. Don made my purchase truly a pleasure. Christy Byers in finance ensured I received the APR I wanted. In fact she fought for me so I could get my preferred rate.
When I returned to Lakeland because of a mandatory hurricane evacuation I went to visit my friends at Lakeland Harley. I was greeted like family and made to feel at home. I would not recommend any other dealer, they are simply the best.
"
|
| By: Robert Kenner,LA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"We were in the shop today and the salesgirl who helped us in motorclothes was outstanding! Becky was so friendly and helpful. She even encouraged us to come back for the special events and gave us a card with the dates on it.
She is a true asset to your dealership. We look forward to coming back to Lakeland soon.
"
|
| By: Gordy and Judy Odessa,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
N/A
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"After the purchase of my 07 Road King Classic in April, I have been back to Lakeland only once(1 week after)to add my accessories that I purchased to install to the bike. On a recent trip to Orlando airport to drop off my daughter, I decided to visit the dealership in hopes of finding a jacket that I was unable to purchase/find in my area. Upon entering the doors, Don who sold me my ride remembered me and was interested if I was happy with the overall performance of the bike. Of course I was, and told him I was here looking for a jacket. Much to my surprise I was able to find the jacket and sizes. Thanks again for the outstanding customer service and support that all of you represent. "
|
| By: Allen Bradenton,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I order a couple shirts over the phone and Betty did everything for me and had them delivered. I got them in a couple days. Very satistied with product and service. Looking forward to getting the next shirts in person.
Thanks Betty, Chester"
|
| By: Chester Hardy,VA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"Been buying for years- one part at a time!"
|
| By: Mark Lakeland,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Strongly recommended by a friend as an alternative to Ferman’s brand of service. I needed to repair a brake master cylinder to get back on the road, I brought my hand full of parts to the counter and got the best service I have ever had from Glenn. "
|
| By: Barry Brandon,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"Purchased my bike at a different dealership. I was treated much better at Lakeland Harley when I brought the bike in for service. Service was fast and very good. "
|
| By: Jeff Winter Haven,FL |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Traded motorcycle in for a used motorcycle. The entire deal went smoothly and everyone in the store and shop have been very professional and courteous very pleased.
Mr. Roncone"
|
| By: Francesco Lakeland,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Excellent dealership! I was a customer at Brandon Harley, but will no longer be because of the way that my boyfriend and I have been treated there. The prices at Lakeland are much better than Brandon as well. Ray, in the parts department, is a true pleasure to do business with. He is very very honest and caring; just an overall great person, and I have only met him one time. The selection is excellent at the Lakeland dealership as well.
I look forward to doing more business with Lakeland Harley!"
|
| By: Anonymous lithia,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"My family lives in Lakeland and I visit your dealership every time I'm there, usually 2 or 3 times a year. Your parts guys are always helpful, even when I was buying Tourmaster bags for my Honda VTX. Now I have a Road King and have bought parts and accessories for it at your dealership. I also buy Harley clothes for my family and prefer your dealership to my local one. Thanks, Jim"
|
| By: Jim Grand Rapids,MI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Own an 06 Road King that i did not purchase at your dealership. I have been in several times to purchase accessories and literature and found your employees to be helpful and knowledgeable. I have to compliment your servivce department (George). My bike was running rough and I located a service bulletin on the internet that mentioned 25 degree injectors. I learned my bike had the old eight degree injectors that needed to be replaced. Your service department did the work in one day, washed my bike and had it back to me, running better than ever. I wish to express my appreciation to your service department in general and George specifically for their speedy and friendly help in resolving this issue. "
|
| By: mark Bartow,FL |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Went to the Lake Wales store to check it out and purchased a brand spanking new FLSTC. Worked with a great guy Dave Manwiller for the second time I have made a purchase involving Dave. Best part was being able to ride my bike off the show room floor to the sound of cheers from the Ridge HD shop in my ears. "
|
| By: Tim Lakeland,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Very satisfied from start to today with purchase of my new '06 Dyna Low Rider. It is a sharp looking bike that fits mine and the wife's riding needs. The Service Department's follow-up in getting the engine to run properly after installing the 2 into 1 Rinehart exhaust system, etc., is an ongoing thing but they are trying very hard and I appreciate their efforts. I like the power and the "Rolling Thunder" exhaust note which is classically Harley-Davidson. The accessories that I have purchased have fit as advertised and function as promised. Your staff are friendly, personable, knowledgeable, and professional and as a business professional myself, I appreciate that. This is my first Harley but not my first bike in a riding history extending back to 1959. I value being personally recognized by your staff when I visit your business. It's like the bar in the TV series "Cheers", where "everybody knows your name". That is important to both new and old customers alike. I look forward to being a member of the Harley-Davidson family for years to come and to being an active member of the local HOG club. Ride safe and ride proud. Jerre Sadler"
|
| By: Jerre Bartow,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I am glad I ride a harley. I like the way the way the wind feels in my hair. I like the way that people envy me when I pull up at places. I like to polish the chrome on my bike. I like buying more chrome for my bike. I like to have women ride on my bike. I like having my bike serviced. I like paying the monthly payment on my bike. I like putting gas into my bike. I like looking at my bike. This was not much of a testimonial but I was trying to get the point across that there is not one aspect of my bike that I do not like. I will forever want to ride my bike."
|
| By: matt alturas,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I had never rode a motorcycle before I came to lakeland harley. right when i walked in i could feel that this place was full of riders. the way that everyone walked around with their head held high because they were so proud to ride a piece of history. the knowledge that these employees knew was mind boggling. any question that i could think to ask these people had an answer. i will always feel thankful to these people for inviting me to join their "family".
ps i have a blast on my new blast"
|
| By: pascal lakeland,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"First experiences are lasting ones. My wife and I made our first visit to your store and want to express how the entire staff made us feels welcome. Everyone introduced themselves and took an interest in us and our new Harley. Tim Day especially went out of his way in helping us. We look forward to returning and being part of the Harley family."
|
| By: Phil Lakeland,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"EVERYONE AT H-D LAKELAND DEALERSHIP ARE GREAT. YOU GET TREATED LIKE FAMILY. "
|
| By: JOE WINTER HAVEN,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I had been wanting a Harley for some time. Well the time was right and I was ready to purchase. I met Jim Jones over the phone and told him what I was interested in. I got the bike I wanted and one for my wife too. Yep, she's having a (BLAST) Buell that is. Jim was very consciencious about getting her the right bike too. We are very pleased with our purchases. And expect to have a long relationship with Lakeland Harley-Davidson"
|
| By: Bryan Lakeland,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"This was the best experience buying a bike we've ever had everyone from motorclothes, parts, service accessories went out of their way to make this a great buying experience. A special thanks to our salesperson "JIM" for treating us so well. Charles & Janeane Purvis"
|
| By: Charles Lakeland,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Me and my wife have been riding for years,various kinds of bikes, well this is my second harley(XL1200C)it's just the american thing to do! Our experience at Lakeland Harley was just outstanding,the salesman Don Josey did flips and bent over backwards for us during our purchase,made us feel right at home, and trust us we will come back for another one, for us there is no other place to buy the bike of your dreams,we have made new friends here at Lakeland Harley-Davidson, thanks so much...Greg & Linda"
|
| By: greg lakeland,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"I would just like to say that it was really nice to visit your dealer ship. Everyone was so kind. I haven't had service like I did in your store. The girls that waited on me,helping me find the clothing that I was looking for was the best.I know for sure that next year when I am in Florida I will be stopping by. I actually would give your dealership 10 stars. It was really nice to meet you ladies that I talked to. If I know of anyone going by your way I will make sure that they have to stop in.
Thank you so much for your kindness,
Carolyn Stinemates"
|
| By: Carolyn Janesville,WI |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"I just took delivery of a 2006 1200c sportster. Love it. Sat down with Ray (I think that was his name) from accessories dept. I told him what I wanted in accessories and he added his recomanditions. Unfortuntly the price for all of the accessories that I had on my wish list was too much for me so I had to cut back. But I do thank Ray for the help that he gave me and his very good advice.
Thank you Ray.
Tim"
|
| By: Tim Lakeland,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"I walked in off the street, so to speak, not knowing what I was looking for in a bike. I wanted to get out of the high cost of gas that I use in two Trailblazzers. I was aproached by Dave Manwiller and he answered all my questions and was very patient with me. I have not ridden a bike in over 30 years and I appreaciated all the help he provided. To make a long story short I have purchased a new bike and hope to have many years of enjoyment out of it.
Thank you Dave."
|
| By: Tim Lakeland,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
|
|
|
|
| By: Mark Winter Haven ,FL |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I just wanted say that everybody that works there is great. Whether I am in there to buy something or just looking around the whole staff is very plesent to talk to and very helpful with any questions I have. The best part is I can go in and look at your stock of bikes with no pressure, but there is always somebody there to answer any questions I have. I don't own a bike yet but when I am ready (within the next 6 months)I look forward to working with your sales team. Also looking forward to the Riders Edge Program, which I will be signing up for soon. Keep up with the great work and fun atmosphere."
|
| By: Glenn Lakeland,FL |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"Dear Manager
While on our trip to Daytona my bro had trouble with his Fat Boy. We were just outside of Fort Mead I called back to my office and found out thet you were the closest Harley Dealer. Upon calling I was greated by a lady on the phone who was very helpful in getting us directions to your location. once there we were treated like we were family the service got us right in and someone told us about the restraunts near by.overall your dealership is the reason you feel like famly when you ride a Harley."
|
| By: Eric naples,FL |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"We were traveling this past week and needed a tire - had a nail in our front tire - the service dept got us in and out quickly. They were very helpful. The gentlemen working on the sales floor could not have been nicer! Doug in rentals was awesome (we had thought maybe we would rent a bike if it was going to take a while) - he went back checked on the bike - kept us informed. Dave gave us a route to take up to Daytona that was a "country cruise" instead of going the interstates. Very pleased!"
|
| By: Lynn Bremen,IN |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
|
|
|
|
|
"My wife and I had been planning and dreaming my Harley purchase for a while. For months, I read the Cycle Trader for used bikes, but when it came down to qualilty and financing, a new bike was the way to go.
We visited dealerships from Ocala to Sarasota, including Lakeland HD. When we decided that we were going to "do it" the right way by taking the Rider's Edge course, we signed up at Lakeland HD. We were not disappointed. During the class instruction, your dealership opened their doors and made all of their employees available to us. The course was challenging and the instructors shared their passion for riding as well as the discipline necessary to be a responsible biker.
In sales, we met with Dave. He was knowledgeable and spent a good amount of time explaining the bike to us. Dave took us to the other departments at the dealership. The parts department welcomed us to the family and located the windshield we wanted and offered their services for future needs. The service department treated us like we were special guests and methodically explained service hours and how they could assist us with any needs that arose. Your financial representative stayed late to ensure that we understood all the paperwork and fully explained the extended warranty, HOG membership benefits and roadside assistance. My wife, who bought her XL 1200L from another dealer realized that her experience of a 30 minute purchase left her with no extended warranty and no roadside assistance-so we took care of that with your dealership while we handled my bike purchase.
In all, we spent hours at your dealership. We left feeling informed, like family and satisfied with our experiences of the Rider's Edge course and the purchase of my new bike. We enjoyed every minute and have been back several times to get clothing, bike covers, helmet shields and the like.
Thanks for welcoming us to Harley Davidson family in such a royal way! The way you do business is the way business SHOULD be done-great product and superb customer service.
Your dealership is a credit to Harley Davidson. It has a bike lover and family atmosphere. We look forward to a long and mutually enjoyable relationship with all of our friend/family at your dealership for years to come!
"
|
| By: James Dover,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I purchased a 2003 Roadking and everyone was outstanding. Have been in many times since and everytime was just great. I am proud Lakeland HD is my purchasing dealer, you will be too.
"
|
| By: william Lakeland,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"What a great experience, and definitely worth the drive. I had bought 2 Harleys, locally, never again, any future purchases will be made in Lakeland. Jim Jones was nice, very professional, couldn't have asked for a better salesman. Spoke with him on a Monday about the Road Glide I was looking for, said he had one in the crate and he could have it ready for me to pick up Saturday. Took the road trip and the deal was great. The dealership is loaded with friendly people, just wish we lived closer so we could visit more often. Thanks Again!! "
|
| By: Ken Jupiter,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"i was very pleased the way i was treated in purchasing my 2005 softail nighttrain. other dealerships mislead me to beleive they had what i wanted and they didnt' as where jim jones was straight forward and honest.all my next bikes will be bought through lakeland and all my referalls willl go there. "
|
| By: brian kissimmee,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"We would like to thank everyone at Harley Davidson of Lakeland for making our experience of becoming First-Time Owners FANTASTIC!
Jim Jones in sales is very knowledgeable, friendly, and kept us informed about the progress of the building of our new bike. We we very impressed by the ENTIRE staff of HD of Lakeland! They all made us feel like we were part of their family throughout the entire process.
We highly reccomend Harley Davidson of Lakeland for all of your motorcycle needs, accessories and apparel.
Thanks again for everything!
******* WE LOVE OUR FATBOY! *******"
|
| By: Dana & Craig Lakeland,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"This is one of the finest dealerships I have ever been to!
All the personnel were friendly, courteous, and extremely helpful.
They have ALL the right parts, all the time!
It's no wonder they were awarded the distinction of one of the top 25 dealerships in the country!!"
|
| By: Anonymous Ft Lauderdale,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"We have had no problems at all. Everyone at the store is very professional and we consider all of them to be our friends. Were very excited about the Lake Wales store cause it's close to home but we will still visit the Lakeland store. Thank you for allowing us the belong to the Harley Davidson family."
|
| By: Wes & Alice Lake Wales,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I came all the way over from Daytona. I have never been treated better. They had the bike I wanted at the price I wanted. Malcolm my salesguy was the best. I would recommend them to anybody!!"
|
| By: Jeff Port Orange,FL |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"we enjoy the fellowship and free hot dogs every saturday,the new coffee decanters with "fresh" coffee is great.how about a few more sales and clearance racks. keep up the great job."
|
| By: william mulberry,FL |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"Great dealership!"
|
| By: Traci ,WI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
|
|
